Automating the wrong process just makes the wrong process faster.
Workflow automation only holds up once discovery, design, and mining have already told you which steps are worth automating, and which ones still need a person accountable for the decision.
The service, and the product it's delivered through.
This service is delivered through iGrafx Workflow, provisioned and supported by IGX Solutions as an authorised iGrafx partner since 2009.
The design being automated is built in iGrafx Process360 Live by IGX practitioners certified in Process Design, so the model that governs the automation, and the automation itself, come from the same certified hands.
See iGrafx WorkflowFrequently asked questions
What should be automated first?
Whatever discovery, design, and mining have already shown is a repeatable step with no judgement call attached. Automating before that analysis just makes an unproven process faster.
Does automation remove people from the process entirely?
No. Steps that need a judgement call route to a named owner rather than being automated away, so accountability stays with a person, not a system.
Is this a separate product from iGrafx Workflow?
No. This service is delivered through iGrafx Workflow, provisioned and supported by IGX Solutions as an authorised iGrafx partner since 2009.