Business Process Management Vendor-neutral · Client value narrative Diagnostic-led · evidence-first · built from your existing repository
From repository to intelligence

Your repositoryknows morethan you know.

Most BPM repositories capture the visible layer: diagrams, SOPs, work instructions. The intelligence lives in the relationships between them.

IGX360 turns your existing process repository into queryable intelligence. Three stages. One canonical model. A direct path from documents you already hold to decisions you can defend.

Discipline
Business Process Management · Knowledge Intelligence
Approach
Layered on your existing iGrafx investment, no rip-and-replace
Outcome
Queryable knowledge, demonstrable coverage, defensible decisions
Diagnostic deliverable

What do you get from the first engagement?

The method starts with a read-out your stakeholders can use: what exists, what is connected, what is missing, and which model improvements unlock the highest-value decisions.

Evidence map

Sources and confidence

Which documents, repository objects, and relationship paths support each finding, and where evidence is weak or missing.

Gap register

Missing links that block answers

Unowned processes, unmapped controls, undocumented dependencies, duplicated objects, and policy/process gaps.

Roadmap

What to model next

A prioritised set of actions for moving from documentation to a queryable canonical model.

If you can find a process map in your repository, we can find what it's hiding.

Three-stage value journey

Where you are. Where you can be. What unlocks it.

Each stage builds on the last. You don't replace anything. You unlock what's already in the repository.

1 Where you are today Document Repository & Process Visualisation A BPM platform used as a documentation and diagram store.
What you're doing well
  • Rich library of process documentation and diagrams
  • Version-controlled SOPs and work instructions
  • Structured policy and regulatory document store
  • Visual process maps with swimlane detail
  • Partial system and resource mapping
The value left on the table
  • No formal link between a process and the risk that governs it
  • Policies exist but their connection to processes is implicit
  • Ownership lives in spreadsheets, not in the repository
  • Resources appear as diagrams, not as queryable objects
  • No way to ask "what breaks if this system fails?"
The questions to sit with
  • If an auditor asks "which processes are covered by Policy X?", where does the answer live?
  • If a key system goes down, which processes are impacted?
  • Who owns each process, and is that data in the repository?
  • How current is your documentation, and how do you know?
2 The structural unlock Object Modelling & Relationship Capture Using enterprise objects to turn the repository into a knowledge graph.
Key objects to model
  • Processes → linked to roles, systems, and outcomes
  • Risks → formally associated with specific process steps
  • Controls → mapped to the risks they mitigate
  • Resources → systems, tools, people as typed objects
  • Policies → linked to the processes they govern
  • Strategic objectives → connected to executing processes
Why this matters: the shift
  • Documents describe work. Objects model work, and can be interrogated
  • Relationships make the invisible visible: dependencies, gaps, orphans
  • Your existing diagrams don't change. Objects sit alongside them
  • Every relationship you model is a future query you can run
What becomes answerable
  • Which processes have no assigned owner?
  • Which risks have no mitigating control?
  • What processes depend on this system?
  • Which strategic objectives have no executing process?
3 The intelligence layer IGX360 Insights interrogating the connected repository Five analytical lenses applied to your knowledge graph.
What IGX360 adds over the repository alone
  • Cross-lens scoring: a process assessed across all five dimensions simultaneously
  • Gap detection: orphaned objects, missing links, unowned assets surfaced automatically
  • Relationship intelligence: questions your team can't run manually at scale
  • Model maturity scoring: how complete is your repository, really?
  • Trend analysis: how is your process health changing over time?
Example insights you'd get today
  • "7 critical processes have no documented owner"
  • "3 risks in your P2P process have no associated control"
  • "12 processes depend on System X. None have a continuity plan"
  • "Your governance coverage has improved 18% since Q1"
  • "4 strategic objectives have zero supporting processes"
The business case in plain language
  • Audit preparation: from weeks to hours
  • Change impact assessment: instant, not manual
  • Regulatory coverage: demonstrable, not assumed
  • Executive reporting: derived from the repository, not from spreadsheets
  • Continuous intelligence: not a snapshot, but a living view
The cumulative value argument

Each stage multiplies the one before it.

You don't start over. You build on what you already have, and the value compounds as the model gets denser.

Stage 1 · Foundation
Documents & diagrams
  • Process maps and workflows
  • SOPs and work instructions
  • Policies and standards
  • System and role diagrams
Value: compliance, audit-readiness, onboarding
+
Stage 2 · Structure
Objects & relationships
  • Typed enterprise objects
  • Process ↔ risk linkages
  • Control ↔ policy mappings
  • Resource dependencies
Value: queryable knowledge, structural visibility
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Stage 3 · Intelligence
IGX360 Insights + Iggy
  • Five analytical lenses
  • Automated gap detection
  • Cross-lens health scoring
  • Iggy: voice & conversational queries
Value: decision intelligence, in real time
The conversational layer

And then there's Iggy.

A voice and text agent that queries the canonical model directly. It explains what you're looking at, and tells you what it means.

IGX360 Voice & Conversational Agent

Meet Iggy.

"What do your processes say about your company?" Iggy answers, by voice or text, querying the canonical model via auditable SQL, opening views in-app, and connecting findings across the five lenses.

Start with a diagnostic

A 90-minute diagnostic over your existing repository.

We'll run IGX360 against a representative slice of what you have (process maps, RACI matrices, system dependencies) and show you the intelligence your repository is already hiding.

Direct to Gareth · usually a reply within the working day