Business Process Management IGX360 · Voice & Conversational Agent Back to the value journey
Live conversational layer

Meet Iggy.

A voice and text agent that queries the IGX360 canonical model directly. It explains what you're looking at, navigates you into the right in-app view, and connects findings across all five lenses. The experiential proof of Stage 3.

Layer
Conversational interface to the IGX360 canonical model
Modalities
Voice and text, with seamless turn-take
Provenance
Canonical SQL queries · confidence scoring · auditable

Iggy is best shown, not described. Fifteen minutes, on your model.

Impact analysis · in conversation

Watch Iggy work.

A single impact-analysis question, asked in plain language, answered against the canonical model with traceable provenance — then relayed live in French, German and Japanese for colleagues in the room, without losing context.

Recorded session · Iggy v1 Impact analysis lens 4 languages · one conversation Read the transcript
Six moments · one conversation

From a single question, to a defensible answer.

Select any panel to open the full-bleed carousel. Read the moments in order, or skip to the reasoning step.

Beyond retrieval. Iggy reasons across the five lenses.

Trust architecture

Conversational where it helps. Defensible where it matters.

Iggy is built for enterprise BPM: auditable, transparent, and grounded in the canonical model. No hallucinated answers.

01

Canonical SQL

Every answer is traceable to a SQL query against the IGX360 canonical model. No retrieval black-box. The query is shown, audit-ready.

02

Confidence scoring

Each response carries a calibrated confidence figure. Below threshold and Iggy declines to answer, prompting you for clarification.

03

Voice and text turn-take

Talk to Iggy, type to Iggy, or both in the same conversation. Each modality preserves the same audit trail and citations.

04

Prompt injection resistance

Domain-bounded retrieval, canonical query whitelisting, and adversarial-input filtering. Iggy answers from the model, not from the prompt.

Questions

Frequently asked questions

What is Iggy?

Iggy is the voice-first conversational interface for IGX360. It translates plain-language questions into canonical SQL queries against the IGX360 canonical model, returning answers with provenance: the source object, relationship path, and confidence score for every response.

What data does Iggy query?

Iggy queries the IGX360 canonical model only: the reconciled dataset built from your iGrafx repository, Visio diagrams, SOPs, and BPMN/XML files. It does not access external data or the public internet.

Does Iggy use my data to train AI models?

No. IGX360 operates on a BYOK (Bring Your Own Key) model. Your organisation provides its own LLM API key, credentials are held in session memory only, and are never transmitted to IGX Solutions infrastructure.

Next step

Bring Iggy a question. See what your repository has been hiding.

A 15-minute live session against a sample model. We'll show you the gap-revelation moment with your kind of repository, then leave you a written read-out.